Extra Lessons Academy Pty Ltd (the “Company”) is committed to maintaining
robust privacy protections for its users. Our Privacy Policy (“Privacy
Policy”) is designed to help you understand how we collect, use and
safeguard the information you provide to us and to assist you in making
informed decisions when using our Service.
For purposes of this Agreement, “Service” refers to the Company’s service
which can be accessed via our website at www.tenfold.africa or Ten Fold Education
Mobile App in which users can Subscribe for learning content and make
learning centre bookings. The terms “we,” “us,” and “our” refer to the
Company. “You” refers to you, as a user of Service. By accepting our
Privacy Policy and Terms of Use (found here:
https://www.tenfold.africa/privacyPolicy/), you consent to our collection, storage,
use and disclosure of your personal information as described in this
Privacy Policy.
We collect “Non-Personal Information” and “Personal Information.”
Non-Personal Information includes information that cannot be used to
personally identify you, such as anonymous usage data, general demographic
information we may collect, referring/exit pages and URLs, platform types,
preferences you submit and preferences that are generated based on the data
you submit and number of clicks. Personal Information includes only your
email and contact details, which you submit to us through the registration
process at the Site.
Information collected via Technology
To activate the Service, you do not need to submit any Personal Information
other than your full name email address and contact number. To use the
Service thereafter, you do not need to submit further Personal Information.
However, in an effort to improve the quality of the Service, we track
information provided to us by your browser or by our software application
when you view or use the Service, such as the website you came from (known
as the “referring URL”), the type of browser you use, the device from which
you connected to the Service, the time and date of access, and other
information that does not personally identify you. We track this
information using cookies, or small text files which include an anonymous
unique identifier. Cookies are sent to a user’s browser from our servers
and are stored on the user’s computer hard drive. Sending a cookie to a
user’s browser enables us to collect Non-Personal information about that
user and keep a record of the user’s preferences when utilizing our
services, both on an individual and aggregate basis.
The Company may use both persistent and session cookies; persistent cookies
remain on your computer after you close your session and until you delete
them, while session cookies expire when you close your browser.
Information you provide us by registering for an account
In addition to the information provided automatically by your browser when
you visit the Site, to become a subscriber to the Service you will need to
create a personal profile. You can create a profile by registering with the
Service and entering your full name, email address, contact number and a
password. By registering, you are authorizing us to collect, store and use
your email address in accordance with this Privacy Policy.
Except as otherwise stated in this Privacy Policy, we do not sell, trade,
rent or otherwise share for marketing purposes your Personal Information
with third parties without your consent. We do share Personal Information
with vendors who are performing services for the Company, such as the
servers for our email communications who are provided access to user’s
email address for purposes of sending emails from us. Those vendors use
your Personal Information only at our direction and in accordance with our
Privacy Policy.
In general, the Personal Information you provide to us is used to help us
communicate with you. For example, we use Personal Information to contact
users in response to questions, solicit feedback from users, provide
technical support, and inform users about promotional offers.
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
You have the right at any time to prevent us from contacting you for
marketing purposes. When we send a promotional communication to a user, the
user can opt out of further promotional communications by following the
unsubscribe instructions provided in each promotional e-mail. You can also
indicate that you do not wish to receive marketing communications from us
by sending an email request on info@tenfold.africa. Please note that we may
continue to send you administrative emails including, for example, periodic
updates to our Privacy Policy.
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
The Company reserves the right to change this policy and our Terms of
Service at any time. We will notify you of significant changes to our
Privacy Policy by sending a notice to the primary email address specified
in your account or by placing a prominent notice on our site. Significant
changes will go into effect 30 days following such notification.
Non-material changes or clarifications will take effect immediately. You
should periodically check the Site and this privacy page for updates.
If you have any questions regarding this Privacy Policy or the practices of
this Site, please contact us by sending an email to info@tenfold.africa.
Last Updated: This Privacy Policy was last updated on 5th April 2023.